Items bought as Christmas gifts from Nov 1st can be exchanged up until January 30th 2021 with a valid receipt or gift receipt and in original sales condition.
For pieces purchased in our physical store, we offer exchanges or store credit only. We do not return goods for cash or credit card refunds. If you need to return an item, please note that all items must be returned in the condition that they were received - Not worn, altered or washed, and with all tags attached within 14 days of purchase with a receipt. Your statutory rights are not affected.
Purchases made Online
As per EU online trading guidelines, We do issue refunds on items bought online where an item has been found to be not as described (size etc). In the case of an online return, please e-mail us to describe the reasons and goods must be returned to us within 14 days of receipt. We are always happy to help you via email with regards to queries about sizing or colour ahead of placing an online order, please do not hesitate to contact us. The cost of returning an item is on the purchaser or you can return to the store if local. If you need an exchange of size or colour we will pay for the exchanged items carriage. email - firstname.lastname@example.org
Items bought in store during our sale are final sale.
Sale items bought online may be returned within 14 days of receiving.