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Returns Policy

In Store

For pieces purchased in our store, we offer exchanges or store credit only. We do not return goods for cash or credit card refunds. If you need to return an item, please note that all items must be returned in the condition that they were received - Not worn, altered or washed, and with all tags attached within 14 days of purchase with a receipt. 

We do issue refunds where an item has been found to be not as described (size etc). In the case of an online return, please e-mail us to describe the reasons and goods must be returned to us within 14 days of receipt. We are always happy to help you via email with regards to queries about sizing or colour, please do not hesitate to contact us. 
Sale Items 
Please be aware that sale items are final purchase, in-store and online. On sale items, we offer exchange (please feel free to get in touch with us regarding product sizing through the website or instagram @scoutdesignstore) or credit note which can be used for a future online purchase.